I have to say that I was disappointed by Civitatis. On the other hand: the egyptian agency they work with fulfilled my expectations. Civitatis disappointed me because they didn't contact me when the dates of my trip changed. So imagine me coming to Egypt and finding out that I have a reservation for an non existing trip! Anyway, the local agency was amazing. The tourist guide was very nice, the cruise staff was kind, the food was incredible! All in all it was a great experience!
The guide Aladino was very knowledgeable and professional, he told interesting stories about the sights. He picked me up at 4:15am and we finished the tour and were back in Aswan at 12:30, with some time to spare, so he offered to take me to the Nubian village at additional cost, which was amazing! I suggest that this option is included for future customers, since there’s time to accommodate other attractions such as Philae temple and Nubian village. We finished the whole tour by 3:30pm.
We had Yasser Ahmed has our tour guide and he was amazing. He was well knowledgeable on everything and always made sure we were okay and comfortable.